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Page 7 of 10
Title
Authors/Editors
Publisher
Type
Copies
The effective manager's handbook for customer service success
Year
:
2001
ISBN
:
0595150950
Call No
:
HF5415.5
Gagnon
Edward D.
Gregory D. Ward
Lincoln : Writers Club Press
Books
1
Human growth and development for health and social care
Year
:
1997
Thomson
Hilary
Carolyn Meggitt
India : Hodder & Stoughton
Books
1
Information technology practitioners : BTEC, book 2
Edition
:
2nd
Year
:
2007
BTEC National
edited by Jenny Lawson
Harlow, Essex : Heinemann
Books
1
BTEC First for ICT practitioners
Year
:
2006
McGill
Richard
Bernadette Fishpool
Mark Fishpool
UK : Hodder Arnold
Books
1
BTEC First for ICT practitioners
Edition
:
2nd
Year
:
2006
ISBN
:
0435402048
BTEC National
edited by K. Mary Reid
et.al.
Oxford : Heinemann
Books
1
Information technology practitioners : BTEC, book 1
Edition
:
2nd
Year
:
2007
BTEC National
edited by Jenny Lawson
Oxford : Heinemann
Books
1
Btec first ict practitioners : core units and selected specialist units for the btec first certificate and diploma for ict practitioners
Year
:
2007
Yull
sharon
endorsed by Edexcel
Oxford : Newnes
Books
1
ICDL for education courseware syllabus 4, module 7 : Information and communication - efficient internet use & email
Year
:
2004
Swann
Aston
UK : Aston Swann & Co.
Books
1
ICDL for education courseware syllabus 4, module 5 : Database - school data handling
Year
:
2004
Swann
Aston
UK : Aston Swann & Co.
Books
1
BTEC introduction : health and social care
Year
:
2004
ISBN
:
0435462458
Mason
Lynda
Sarah Horne
Jo Irvine
Oxford : Heinemann
Books
1
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